Color My Wardrobe  

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Frequently Asked Questions (FAQs)


Q: Do you sell color fans?
 
A: Yes! You can order color fans in the color fans section.
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Q: When will I receive my order?
 
A: Your order should arrive 1-4 weeks after Color My Wardrobe receives your payment. Mail orders can take an additional week for delivery.
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Q: How can I pay for services?
 
A: At the time of service, you can pay by check, cash, gift certificate, or money order. Credit card payments are only accepted online through Paypal and must be paid at least 24 hours in advance of your scheduled appointment. Please send your payment to payment@colormywardrobe.com .
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Q: What is Paypal?
 
A: Paypal is an online payment service that specializes in secure transactions. This allows you to make secure payments online with your credit card or banking account. Paypal does not charge you to set up an account, and they do not charge you to make online payments to Color My Wardrobe. To make a payment, Paypal will ask you for the email address for the payment. Please send your payment to payment@colormywardrobe.com. For more information, or to setup an account, please go to http://www.paypal.com.
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Q: How can I check on the status of my order?
 
A: You can check the status of your order by sending an email to customerservice@colormywardrobe.com or by filling out the contact form provided on this website.
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Q: Do you offer other packages not listed under services?
 
A: Yes! Only the most popular packages are listed on the services page. Color My Wardrobe offers a variety of other packages designed to meet individual or group needs. You may use the contact page provided on this website for special requests. Color My Wardrobe will contact you within 2 business days.
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Q: Do you offer other products not listed on the order forms?
 
A: Yes! Special orders may be available. Please use the contact form to request specific products not listed in the order forms. Color My Wardrobe will contact you within 2 business days on the availability of your request.
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Q: Do you offer Gift Certificates?
 
A: Yes! You may purchase a gift certificate online under the gift certificates section, These are available in $25 increments. The gift certificates will be valid for services and products in any of the seasons. The gift certificate will be mailed to the address you specify. Use the comments section at the bottom of the order form to indicate the names of the to and from lines on the gift certificate. Otherwise, these lines will be left blank.
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Q: Do you keep records of my past orders?
 
A: Yes! Color My Wardrobe keeps a record of all internet orders. If you want a copy of an order placed in the past, use the contact form provided on this website.
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If you have further questions, please reference the contact page.